“When you hear better, you feel better. And so do we.™”
Luna Family Hearing is a local, family-owned hearing care company with offices throughout the Pacific Northwest. We customize each treatment option to your particular situation. Our prices are always a great value. You’ll find them posted in each of our offices. Treating your hearing problems is our personal responsibility as owners and care providers at Luna Family Hearing.
Luna Family Hearing is a locally owned and operated hearing care company that you can depend on to help you hear better without overselling or underserving you. We can promise expert, reliable care at very affordable prices. We take your hearing challenges personally because we know that when you hear better, you feel better. And so do we.
Treating hearing loss. Today’s hearing aids can help most people regain much of that lost ability through digital sound processing. It begins with a thorough diagnosis that includes a series of hearing tests as well as information that you provide about where you have the most difficulty with your hearing. Getting fitted for hearing aids. Should your diagnosis include hearing aids, the fitting process begins with computerized programming of your aids to match your loss. This is a highly individualized process conducted by our licensed hearing care professionals. Setting your expectations. It’s important that you understand what hearing aids can and cannot do. While they will not restore your hearing to exactly what it was when you were young, digital hearing aids can significantly improve your ability to hear and understand speech, and to hear other sounds you enjoy including music. We can also adjust them to optimize your hearing in the situations where you need them the most.
Our prices are always a great value. We post them in each of our offices. We also explain the differences between various hearing aids in a way that you can understand and easily evaluate their relative value. There is no negotiating or wondering about what you are paying for. You don’t ever need to wait for a “sale.”
A. Hearing loss is due largely to the effects of aging. Over time, the nerve cells and cilia that transmit sound deteriorate. This affects your ability to hear sound and understand speech. Continuous exposure to noise can also contribute to hearing loss but mostly it is due to the aging process.
A. Generally, the price of a digital hearing aid goes up as you add special features like noise cancellation or blue tooth capability. Pricing should never be a mystery, though. Ask us and we will explain in simple, straight forward terms the cost of each hearing aid we offer.
A. Accurate measurement of your hearing loss is the first step. For example, you may suffer from “ringing of the ears” in addition to hearing loss. Once we have the whole picture, we can complete your diagnosis and suggest hearing aids and/or therapies that fit your individual lifestyle. Call us for more details or to set up an appointment: 1-855-HEAR-NOW.
Customer Relations Manager
David was born and raised in Washington. His role in the family business has grown from occasional assistant to, now, our Customer Relations Manager. David is also a musician and believes that everyone deserves a chance to hear their favorite song on the radio.
“I love all of the stories I get to hear from the patients I meet. Every one of our patients’ lives is so unique, but, they all have one thing in common – they just want to hear! And, it is an honor to be a part of helping them achieve that goal.”
Patient Care Coordinator
Beth has traveled and lived across the country, from New Jersey to Hawaii, but feels like there is no better place than the Northwest and has been back here since 2002. Beth has been in the hearing healthcare industry since 2011, when she came to work with the Luna Family. She has three kids and a very sweet dog that gets just as excited about walks as he does about bacon.
“I love helping our patients and being a part of their hearing care team!”
Hearing Aid Dispenser
Becky has always lived in the Vancouver and Portland areas. She has had hearing loss since birth, and has been wearing hearing aids for about twenty years herself. She has been fitting hearing aids since 2007. When not caring for her patients, Becky enjoys spending time with her four children, knitting, and music.
“I was born with hearing loss and first tried hearing aids at age twenty-one after years of being told by my family physician that hearing aids would not work for me. Hearing aids changed my life and those of my family members. I know they help my patients from personal experience!”
Patient Care Coordinator
A native of western Kansas, Deb has lived in the Rocky Mountains of Montana, the Black Hills of South Dakota, and the beautiful Columbia River Gorge. When she moved to Portland, she decided to stay. Having worn hearing aids since her early twenties, she is constantly amazed at the changes and improvements in technology and sound quality. When not helping her patients, she enjoys spending time with her family, knitting, cooking, and dog training.
“I enjoy coming to work every day and being part of a team bringing the gift of hearing to patients.”
Hearing Aid Dispenser
Lorraine was born in New Jersey but when she moved to the West Coast, she fell in love with everything about Portland – the vibrant cultural life, the city parks, the many waterfront festivals, and her own Sunnyside neighborhood. Lorraine obtained her license as a Hearing Care Specialist and takes great pride in caring for her patients. She has three talented grown children whom she delights in spending time with, along with quilting, and listening to music.
“Everyone deserves the opportunity to hear and be heard. I honor all who walk through the doors because they have come to improve their listening communication to better connect with their world. We may hear with our ears, but we listen with our brains.”
Patient Care Coordinator
Brad grew up in Wyoming but he has lots of family in the Pacific Northwest and jumped at the chance to move to Portland in 1998. Brad has worn hearing aids since he was four years old. He had such a good experience, as a patient, that he came to work for the Luna family two and a half years ago to share his passion for excellence in hearing care. Brad is married with two Schipperke dogs and they all enjoy living in their historic Portland home.
“I love working someplace that really cares about their patients and I love watching people’s lives improve when they hear better.”
Board Certified Hearing Aid Dispenser
Bobbie was introduced to hearing health some years ago as she helped her mother through the process of acclimating to hearing aids. She delights in supporting her patients to successfully treat their hearing needs. Bobbie also enjoys spending time in the great outdoors with her husband.
“I am immensely grateful to be doing what I love in the Pacific Northwest. I care deeply about my patients and listen intently to their hearing challenges as we work together to achieve the very best hearing experience possible.”
Vicki received her B.A. degree in Speech and Hearing Sciences from the University of California at Santa Barbara and her Master’s Degree in Audiology from Western Washington University. Vicki has been serving others in the hearing healthcare industry for almost twenty years. She enjoys playing board games with her husband and three children and many social activities with extended family and friends.
“I love being able to help someone hear better and improve their quality of life through helping them choose the appropriate hearing aid for their current hearing needs.”
Patient Care Coordinator
Renee was born and raised in Puyallup where she graduated from Rogers High School. Renee has been a Patient Care Coordinator for 11 years and thoroughly enjoys it. She is married with three children, four grandkids and a pup named Moses and enjoys cooking, baking, playing cards, and the outdoors.
“I get to start conversations with strangers and see “old friends” every day! My greatest reward is being able to make a difference in a patient’s life – to see frustration leave their face after a simple cleaning or changing their battery, or their joy in experiencing their new hearing aids.”
Ed was born in Manila, Philippines and raised in the Midwest. After receiving his Masters of Audiology in 1991, he came west to begin his professional life. He now enjoys living in Puyallup where you do not have to wait long for a classic car show.
“I have a life-long hearing disability and was given the gift of hearing at age ten through hearing aids. It is extremely rewarding to be in a profession that allows me to pass that gift on to others.”
Patient Care Coordinator
Sharen has been happily serving others in the hearing healthcare industry in the Pacific Northwest for almost twenty years. When she is not helping her patients, her favorite pastime is being with her family of five grown children and fourteen grandchildren, who all look forward to her cooking and baking.
“I love the people who come and entrust us with their care. I find it very satisfying working where I am at and enjoy the friendships I have made with the patients and those I work with and for.”
Board Certified Hearing Instrument Specialist
Gary began his career in hearing health after his brother-in-law, a hearing aid specialist, invited Gary to come to work with him for the day. Since that day, 34 years ago, Gary has been helping people with their hearing and finding joy in it every day. Gary is also a musician and artist and enjoys spending time with his wife, adult children, and nine grandchildren.
“From the early years I have always had an understanding of physics of sound which has helped me in fitting hearing aids to a human ear. I love the work; I love the people I work with; and, most of all, I love my patients!”
(Edmonds & Everett)
Patient Care Coordinator
Ronda was born in Germany, but was raised in Seattle. While Ronda has been serving others in the hearing healthcare industry for the past three years, she also wears hearing aids herself. Ronda has been married for twenty-seven years, has two young adult children, and a family dog named Meeka. She enjoys gardening and spending time with family and friends.
“I thoroughly enjoy working with our Providers to educate and care for our patients. As an enthusiastic current patient who also wears hearing aids myself, I am eager to answer all questions that come my way from new and current hearing aid wearers.”
(Edmonds & Everett)
Doctor of Audiology
Dr. Suzanne Jackson is native to Kirkland, WA. Dr. Jackson has been serving others in the hearing healthcare industry for over fifteen years after earning her Bachelor’s degree from the University of Washington and her Doctorate Degree from Salus University. When she is not serving her patients, she loves spending time with her family, crafts, cooking, and being a Girl Scout Leader.
“It is such fun when a patient comes back in after having new hearing aids for a week or so and shares their experiences about how nice it was to go out to a restaurant and actually be able to participate in the conversation. My happiest days at work are the days when I go home knowing that I have helped improve someone’s quality of life.”
Hearing Instrument Specialist
Linda began her professional journey when she discovered her own hearing loss. Determined to use hearing aid technology to enrich her own life and the lives of her patients and their families, she went back to school. Linda has been fitting hearing aids for fifteen years. She enjoys serving her patients and spending time with her wonderful family.
“I want my patients to know that they are not alone with hearing loss – here, we are more like family, we are here for one another, we are here for them!”
Patient Care Coordinator
Jennifer and her husband moved to Tacoma thirteen years ago to be closer to her extended family. She came to work for the Luna family in 2011. She enjoys walking through Point Defiance Park and going camping in the summer with her husband and two daughters, as well as reading and knitting.
“I enjoy talking with our patients, getting to know them and their families, and being able to help them hear better.”
Patient Care Coordinator
Lori was born and raised in San Diego, CA. She moved to Wenatchee in 1990 to be near her sister and to take on new adventures. She loves Wenatchee and has been serving others in the hearing healthcare industry there since 1999. Lori enjoys many outdoor activities with her husband and son.
“I enjoy the relationships and friendships that have developed over the years with the patients and their families. I also enjoy working with such wonderful, outgoing co-workers who each have different, unique personalities.”
Aimee completed her B.A. at Humboldt State University in 1992 in Communicative Disorders, her Master’s in Audiology at San Francisco State University, and then did a fellowship at the VA Medical Center in Portland with emphasis in tinnitus and ototoxicity. She enjoys spending time with her husband and two sons, as well as hiking, skiing, traveling and cooking.
“Hearing loss is an invisible limitation. I love that moment for the spouse or adult child when they “get it”. I can see that moment of understanding and forgiveness, and, I just love that because I believe communication is how we connect with each other.”
Two Lucky Fans to throw “Ceremonial First Pitch” at Seattle Mariners baseball games this weekend at Safeco Field
“First pitch” drawing winners announced by Seattle Mariners official sponsor Luna Family Hearing for throwing out ceremonial first pitch on Friday, September 27th and Saturday, September 28th games
Seattle, WA, September 27, 2013 – Luna Family Hearing, a Northwest leading hearing care provider and an official sponsor of the Seattle Mariners, announces today that two winners of its drawing for the opportunity to throw out the first pitch have been selected. The lucky winners will have the opportunity to throw out a ceremonial pre-game first pitch at two of the final 2013 season Seattle Mariners home games and get their pictures taken on the field. Luna Family Hearing is the exclusive sponsor of “Senior Sundays” with the goal of reaching fans in an effort to educate about hearing loss awareness, hearing loss prevention and hearing aids. Luna Family Hearing is a local family owned and operated hearing care company.
The “First Pitch” winners are:
Friday, September 27, 2013, 7:10pm game time against the Oakland Athletics at Safeco Field
Gary Kelly, 38, of Ritzville, WA
Gary and his wife, Leslie, have 4 boys – 12 year old Bryce, 11 year old Drew, 7 year old Jayce, and 5 year old Ledger. Gary is a fuel marketer and plant manager for NGL Supply in the Pacific Northwest. Gary helps coach the Lind Ritzville High School boys’ basketball team, as well as coaching Bryce’s Jr. High School baseball team. Gary is active and involved with all his boys’ Little League baseball teams. Gary and his family love to go Seattle Mariners games, as well as any WSU Cougar sporting event. Gary’s family loves to go camping, hunting, fishing and riding motorcycles and of course, baseball! Gary entered the Luna Family Hearing sponsored “First Pitch” drawing at a Mariners game.
Saturday, September 28, 2013, 1:10pm game time against the Oakland Athletics at Safeco Field
John Wirtz, 76, of Kent, WA
John was born and raised in Minnesota. John and his wife Marion have been married for 28 years and reside in Kent, WA. John is a Veteran who served in the U.S. Army in Korea for 3 years. John is currently still working at age 76 for Haggen, Inc., owners of Haggen’s, TOP Food & Drug and Haggen’s Northwest Fresh. He is a current hearing aid wearer and customer of Luna Family Hearing in Renton, WA where he entered his wife’s name along with his because, as he states, “Marion is the lucky one and always brings good luck”. It worked, and John will throw out the first pitch with Marion on-field at the game to support him!
About Hearing Loss
Nearly 40 million Americans have hearing loss. Most frequently, it is due to repeated exposure to loud noises—at concerts, nightclubs, crowded restaurants, loud workplaces, and sporting events like baseball and football games. What few people realize, though, is how easy it is to get a hearing test by a licensed hearing care professional. And it’s FREE at Luna Family Hearing! If it turns out that hearing aids are needed, today’s hearing aid technology allows wearers to hear from all directions, in all sorts of sound environments, and even underwater. The hearing aids are digital, wireless, and can even connect directly to your smartphone or television. For more information on hearing loss, call 855-HEAR-NOW, stop by one of the 11 local family owned Luna Family Hearing offices in Washington and Oregon, or visit http://www.lunafamilyhearing.com to find a location convenient to you.
Seattle Seahawks 12th Man fan photo (Getty Images from Seattle PI Blog)
I thought I’d share a Press Release regarding noise exposure and its affect on hearing loss. Go Seahawks and good luck the 12th Man’s World Record attempt today!
FOR IMMEDIATE RELEASE: Sunday, September 15, 2013, Seattle, WA:
As the Seattle Seahawks season gets into full swing, Luna Family Hearing is urging children and adults to protect their hearing, reminding them that noise-induced hearing loss cannot be reversed. As reported in the Seattle newspapers and news agencies, the Seahawks 12th Man fans will attempt at breaking a Guinness World Record for loudest crowd roar. Luna Family Hearing wants to encourage the crowd to wear hearing protection to avoid permanent hearing damage.
CenturyLink Field, with its capacity of 67,000 fans, is known as the loudest stadium in the NFL and that can pose a problem for fans with long term exposure without hearing protection. “Today’s Seahawks game at CenturyLink Field against the San Francisco 49ers and the 12th Man’s attempt to break the world record for the loudest crown noise is a great example of how noise can result in damage to your hearing and hearing protection is definitely recommended”, states John Luna, CEO of Luna Family Hearing.
As reported in the Seattle Post Intelligencer blog recently, the Seahawks website states that the Seahawks say “Seattle’s 12th Man has been measured at 112 decibels — louder than a power saw or a rock concert, and not much quieter than a Boeing 747. The Guinness record to beat Sunday is 131.76 decibels, set during a 2011 soccer match at the Ali Sami Yen Sport Complex Turk Telekom Arena in Istanbul, Turkey.”
As today’s game begins against the San Francisco 49′s , Luna Family Hearing is urging children and adults attending the game or those in the stadium to protect their hearing, reminding them that noise-induced hearing loss cannot be reversed.
Seahawks football, Sounders Soccer, and other stadium sports are full of fun and the wonderful sounds of being together with family and friends – and thousands of fans together sharing the love of the sport. But some of our games bring along with them noise that can be harmful to our hearing! Prolonged exposure to the roar of the 12th Man and crown noise, lawn mowers, power tools, motorized recreational vehicles, target shooting, concerts, and fireworks can all permanently damage our hearing. In fact, the single impact and loud noise event at close range, sitting too close to the loudspeakers at a concert or being near continued noise for over 85dB for more than 15 minutes at a time without hearing protection, and other seemingly harmless sounds can permanently damage hearing in an instant, making it forever more difficult to hear the subtler sounds of summer, like the birds that chirp outside. The result, for many, may be the need to wear hearing aids for the rest of their lives to help them regain the awareness of the sounds where there hearing was damaged from these loud noise events.
While many noisy activities are part of regular activities, it is extremely important to take precautions to ensure that these activities do not damage our hearing.
“Noise is the most common causes of hearing loss for adults.”, states Luna, “A combination of the loudness of the noise you are exposed to and the length of time you’re exposed to it are critical factors in the damage that can be done to your hearing. Luna Family Hearing recommends taking some simple measures to protect your hearing while still enjoying your noisy activities.”
Here are some simple tips to follow:
Use over-the-counter earplugs: When you know you will be exposed to loud sounds, use earplugs. Disposable earplugs, made of foam or silicone, are typically available at local pharmacies. They are practical because you still can hear music and the conversation of those around you when you have them in your ears. But when they fit snuggly, they are effective in adequately blocking out dangerously loud sounds. These are reported to be handed out at CenturyLink field free of charge, ask for them and wear them!
Use Custom ear protection: Visit one of our 11 Luna Family Hearing offices and have custom ear protection crafted to fit each unique ear. Custom protection ensures a proper fitting mold each time, further reducing the risk of unwanted noise exposure. Custom hearing protection is available for many types of activities: From musicians ear plugs, motorcycle ear plugs made to go under helmets, swimming ear plugs to protect from cold water and swimmer’s ear infections, hunting/shooter’s ear molds, and custom earmolds for occupational hearing protection.
Keep the volume down: When listening to music through your smartphones and MP3 player, keep them at a low volume. Importantly, limit your use of headphones and earbuds. Custom earmolds can be made for earbuds to provide the best fidelity while keeping the volume at a reasonable level to protect your hearing.
As a reminder, many MP3 devices have volume limiters in the settings where you can set the maximum volume level to protect your hearing and that of your children – use these limiters! For example, for Apple iPhone users under “Settings,” “Music,” “Volume Limit” you can turn the feature “On” and then select the maximum volume setting.
Limit your time in noisy environments: Do all you can to limit the length of time you spend in a noisy environment. And when you do participate in noisy activities, alternate them with periods of quiet. OSHA recommends no more than 15 minutes or less per day of continuous exposure of sounds over 115dB before damage is likely to occur to a person’s hearing. If you are at a loud event, concert or otherwise, you really need to monitor your noise environment. There are “apps” for free or little money for most smartphones that you can use to get a basic idea of how loud of an environment you are experiencing.
Visit your local hearing healthcare professional: A hearing healthcare professional can provide a hearing test to determine your baseline hearing level and determine if you have any hearing loss that should be addressed. Hearing healthcare professionals also can provide custom-fitted ear protection to help you preserve your hearing. Luna Family Hearing offers a free hearing test at its 11 locations.
“Hearing, like eyesight, should be part of your annual health evaluation if you are over 40 years old,” says Luna, “and if you, or someone close to you, notices that you are having difficulty hearing certain sounds or voices, especially in noise environments like a restaurant, then it is time to come in for a baseline hearing test. I cannot state it strong enough to those around loud noise – protect your hearing when you are around loud noise!”
How Noise Effects Our Hearing
We hear sound when delicate hair cells in our inner ear vibrate, creating nerve signals that the brain understands as sound. But just as we can overload an electrical circuit, we also can overload these vibrating hair cells. Loud noise damages these delicate hair cells, resulting in sensorineural hearing loss and often tinnitus (ringing of the ears). The cells that are the first to be damaged or die are those that vibrate most quickly–those that allow us to hear higher-frequency sounds clearly, like the sounds of birds singing and children speaking.
Loudness is measured in decibels, with silence measuring at 0 dB. Any noise above 85 dB is considered unsafe. If the Seattle Seahawks 12th Man produces sounds over at 125 dB for any length of sustained time, then this presents the risk of irreversible ear damage to those exposed without hearing protection (ear plugs). Repeated exposure to loud noise, over an extended period of time, presents serious risks to hearing health as well. If you have to shout over the noise to be heard by someone within arm’s length, the noise is probably in the dangerous range.
Here are other warning signs:
1. You have pain in your ears after leaving a noisy area.
2. You hear ringing or buzzing (tinnitus) in your ears immediately after exposure to noise.
3. You suddenly have difficulty understanding speech after exposure to noise; you can hear people talking but cannot understand them.
For more information on custom hearing protection and/or hearing loss or to have your hearing tested for free, please visit Luna Family Hearing at www.lunafamilyhearing.com. To take a free hearing test, please call 1-855-HEAR-NOW to schedule an appointment at one of the 11 convenient Luna Family Hearing locations; 8 locations in Washington (Wenatchee, Everett, Edmonds, Bellevue, Renton, Tacoma, Puyallup, Vancouver), and 3 locations in Portland, Oregon, or visit www.lunafamilyhearing.com for location information.
Luna Family Hearing is a sponsor of the Seattle Mariners during the 2013 Season. They are always happy to share information to improve the lives of their clients with information on hearing protection, hearing loss and treatment with hearing aids. For more information, please call John Luna at 425-358-0956 or email firstname.lastname@example.org.
If you are a fan of sports, you have probably dreamed of being the one to walk out onto a baseball field, the whole crowd cheering, looking up at a waiting catcher’s mitt exactly 60 feet and 6 inches away. Well, Luna Family Hearing is the first sponsor of the Seattle Mariners to ever be able to make that possible for you! We exclusively are giving away the opportunity for you or a loved one to throw out the first pitch at a Seattle Mariners home game this season. We have been accepting entries to this drawing since May, and as the last month of the Major League Baseball season approaches, so does the deadline for entering our free drawing!
Norm Luna discusses his hearing loss and the difference his new hearing aids have made. Everyone’s story is a little different but they all start with a free hearing test from Luna Family Hearing! Visit www.lunafamilyhearing.com to find out more.
When you hear better, you feel better. And so do we.℠
All video, photos, audio, and text used in this video are the exclusive property of Luna Family Hearing.
Our Products & Services
We offer a full range of digital hearing aids in the following styles:
• Invisible in the canal
Our services for children and adults, include:
• Complete hearing evaluations
• Hearing aid fitting
• Thirty-day trial for all hearing aids
• Hearing aid repairs whether you bought your hearing aids from us or elsewhere
• Assistance with tinnitus or “ringing in the ears.”
• Hearing aid batteries and accessories
• Custom Earmolds for iPods, Musicians, Hearing Protection and Swim Plugs
Luna Family Hearing Locations
Everett 3726 Broadway, Suite 107
Everett, WA 98201
Edmonds 21920 76th Ave W, Suite 103
Edmonds, WA 98026
Bellevue 208 Bellevue Way NE
Bellevue, WA 98004
Renton 17800 Talbot Road S., Suite E
Renton, WA 98055
Tacoma Allenmore Medical Center, Building B
1901 S. Union Ave., Suite B-2001
Tacoma, WA 98405
Puyallup 311 River Road, Suite 103
Puyallup, WA 98371
Wenatchee 630 N. Chelan Ave., Suite B-7
Wenatchee, WA 98801
Vancouver 11516 SE Mill Plain Blvd Suite J2
Vancouver, WA 98684
Portland – 21st & Broadway 2100 NE Broadway, Suite 305
Portland, OR 97232
E. Portland – 122nd & Glisan
11942 NE Glisan Street
Portland, OR 97220
Clackamas/Happy Valley 11390 SE 82nd Ave, Suite 801
Portland, OR 97086
As a local business, we really appreciate your business. We really are totally accountable to you, as professionals and as neighbors. — John and Andrea Luna