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When you hear better, you feel better. And so do we.™

Luna Family Hearing is a local, family-owned hearing care company with offices throughout the Pacific Northwest.

About Us


Luna Family Hearing is a locally owned and operated hearing care company that you can depend on to help you hear better. We promise expert, reliable care. We take your hearing challenges personally because we know that when you hear better, you feel better. And so do we.


What To Expect

Treating hearing loss. Today’s hearing aids can help most people regain much of that lost ability through digital sound processing. It begins with a thorough diagnosis that includes a series of hearing tests as well as information that you provide about where you have the most difficulty with your hearing.

Getting hearing aids. Should your treatment include hearing aids, the fitting process begins with computerized programming of your hearing aids to match your loss. This is a highly individualized process conducted by our licensed hearing care professionals.

Setting your expectations. It’s important that you understand what hearing aids can and cannot do. While they will not restore your hearing to exactly what it was when you were young, digital hearing aids can significantly improve your ability to hear and understand speech, and to hear other sounds you enjoy including music. We can also adjust them to optimize your hearing in the situations where you need them the most.

Our Pricing Policy

Hearing aids are an investment in your quality of life. Our prices are posted in each of our offices. We also explain the differences between various hearing aids in a way that you can understand and easily evaluate their cost and value. There is no negotiating or wondering about what you are paying for. Financing is available to those who qualify.


Frequently Asked Questions



Q. What causes hearing loss?

A. In 90% of all cases, hearing loss occurs because the delicate hair cells in the inner ear are irreparably broken or do not otherwise function properly. This means that the brain does not receive all the sounds and frequencies it needs to provide a complete soundtrack. It is like removing high keys on a piano and asking somebody to play a well-known melody. Even with only six or seven notes missing, the melody might be difficult to recognize and simply wouldn’t sound right.

Types and causes of hearing loss
In most cases, your hearing healthcare professional can determine the nature of your hearing loss and quite closely pinpoint what caused it. Hearing loss can be either conductive or sensorineural, or both.

Sensorineural hearing loss
Sensorineural hearing loss is by far the most common hearing loss. The condition refers to problems in the cochlea or auditory nerve. Most are due to deterioration of the tiny outer hair cells that line the cochlea and transmit sound to the auditory nerve and then the brain. This accounts for 90% of permanent hearing losses. Often, it is a natural part of aging, but other causes could be:

  • Traumatic exposure to noise
  • Genetic disposition
  • Viral infections of the inner ear
  • Certain medical treatments such as chemotherapy and radiation therapy
  • Head injury

Sensorineural hearing loss can’t be corrected medically, but can usually be improved through the use of hearing aids.

Conductive hearing loss
This condition is caused by any obstruction or malfunction of the outer or middle ear that prevents sound waves from reaching the inner ear. Some of the causes of conductive hearing loss can include:

  • An accumulation of earwax
  • A collection of fluid in the middle ear
  • Abnormal bone growth in the middle ear (otosclerosis)
  • Middle ear infections (otitis media)
  • Perforation of the eardrum

Most conductive losses can be treated medically, but there are times when hearing aids are needed.

Mixed hearing loss
A mixed hearing loss is not as common as other types of hearing loss, but does occur in some segments of the population for a variety of genetic or other reasons.

A mixed hearing loss is a combination of both a sensorineural hearing loss and a conductive hearing loss. Mixed hearing losses can be treated medically for the conductive component in some instances, but the majority of mixed hearing loss is treated through the use of hearing aids.

Q. Why do prices of hearing aids vary so much?

A. Generally, the price of a digital hearing aid goes up as you add special features and technology, like personalized noise reduction or bluetooth capability. The latest technology incorporates direct streaming of audio signals to the hearing aids, such as cell phone calls, television audio, music and media – all streaming directly to your ears! Pricing should never be a mystery, though. Ask us and we will explain in simple, straight forward terms the cost of each hearing aid and technology level we offer. We will always recommend the model and style of hearing aid that we know, through years of experience, will benefit you the most for your lifestyle and budget.

Q. Do you offer an evaluation period for new hearing aids?

A. At Luna Family Hearing, we always offer a 30-day evaluation period for trying out your new hearing aids in a variety of settings. We want to make sure you are doing the best you can with your new hearing aids working together to meet your needs.

Q. Is financing available?

A. We work with third-party financing companies that will finance your purchase for up to 60 months. You can finance the entire purchase or a portion of your purchase. We always work with you to meet both your hearing needs and your budget. You can own digital hearing aids for as little as a $59.00 per month payment for each hearing aid purchased. We offer HealthiPlan, Wells Fargo Health Advantage or CareCredit for hearing aid financing options for our clients.

Q. How do I get started?

A. Accurate measurement of your hearing loss is the first step. At your appointment we will ask you about your medical history and perform a physical exam of your ears, in addition to testing your hearing. Using advanced testing equipment, we measure your hearing to determine where loss has occurred and to what degree. We also measure your ability to understand speech clearly. A hearing test evaluates your hearing sensitivity and is generally performed using an audiometer, which determines the softest level at which you hear different frequencies. Once we have the whole picture, we can complete your evaluation and recommend hearing aids for your individual lifestyle. Call us for more details or to set up an appointment: 1-855-HEAR-NOW.


Price Match Guarantee

POLICY
We understand that price is a big part of your decision and want you to be confident and trust your decision to choose Luna Family Hearing.

If you or a loved one is going to purchase hearing aids then, let Luna Family Hearing be your hearing care provider of choice. Our goal with our Price Match Guarantee is to make all prices equal so that you don’t have to limit your decision based on price. At Luna Family Hearing, we believe that customer care and service are the most important factors in your hearing care and essential to your long-term success with and enjoyment of your hearing aids. Choosing Luna Family Hearing is the smartest decision you can make because we believe that no competitor can beat the exceptional customer service and excellence in care that you will receive with us!

When you need hearing aids, think Luna Family Hearing. We are committed to offering you the best possible prices. We believe in being upfront with our pricing – this is why our hearing aid prices are not hidden, but are posted right on our website and in our offices. And, to make you feel even more confident in your decision to purchase from us … we will match any local competitor’s hearing aid price!

If we do not already have the lowest price, Luna Family Hearing will match a similar retailers’ valid quote or advertised price on hearing aids and will match that price within 30-days of your purchase. Some restrictions apply. See below for details.
GUIDELINES FOR PRICE MATCHING

  • A copy of a competitor’s current and comprehensive hearing test or a hearing test and hearing aid evaluation by a Luna Family Hearing Provider is required in order to be eligible for the Price Match Guarantee.
  • Only valid on the price of hearing aids. The Price Match Guarantee does not apply to the cost of diagnostic services, re-checks, or ancillary items such as batteries.
  • The Price Match Guarantee only applies to hearing aids of the exact manufacturer, model, style, and model year.
  • Price Match Guarantee is valid within 30 days of the execution of the Purchase Agreement between Luna Family Hearing and customer for Private Pay purchases only. Price Match Guarantee is not valid for customers who use health insurance to pay for hearing aids, nor third-party payers, nor workers’ compensation claims due to the rules, regulations, and contractual obligations set forth by such payers.
  • We require proof of competitor price. Customer must produce a valid quote or ad for consideration. Qualifying ads shall clearly identify type of hearing aid, including make and model, price, and competitor must be an authorized hearing aid retailer. A quote must be less than 30 days old and an ad cannot be expired.
  • Price Match Guarantee cannot be combined with any other promotional offers.

WE ARE UNABLE TO OFFER THE PRICE MATCH GUARANTEE IN THE FOLLOWING SITUATIONS

  • Competitor private label product price promotions.
  • Quotes or ads where the actual price, brand, or model cannot be determined.
  • Buy one, get one free ads with no specific price or product details given.
  • Promotional items or gift cards with purchase.
  • On used, pre-owned, or auctioned products.
  • Going out of business sales, discontinued models, or manufacturer close-out prices.
  • Competitor ads from outside the Luna Family Hearing office’s local trade territory.
  • Online/Internet only ads.

Luna Family Hearing reserves the right to modify this policy at any time and upon its discretion


Blog

Welcome to our blog.


Amazing! New Hearing Aids Connect Directly to your Smart Phone and use Smart App on Apple Watch!

On July 7, 2015

In the Spring of 2015, Luna Family Hearing introduced the second generation of ReSound LiNX hearing aids, called the LiNX2.  These upgraded, second generation hearing aids have more capabilities than the original LiNX which include extended Smart App control, Apple and Android compatibility and a larger 13 battery with on-board controls for longer battery life – but most impressive is that we now offer this technology in all styles, including the custom in-the-ear styles!

ReSound LiNX2 wearer Steve DeLuca was featured on CNN in May 2015 discussing how the connectivity of his ReSound Smart Hearing aids with the ReSound Smart app has changed his life.

Steve sat down with CNN Business Correspondent, Samuel Burke, and talked about his experience with hearing loss. In 1997, Steve lost about 80% of his hearing in his left ear due to a brain tumor. When he first tried hearing aids that connected directly to his phone, he said, “It was amazing. It was night and day.”

He also is using the ReSound Smart app for the Apple Watch to control his hearing aids directly from his wrist. Burke asked, “Do you ever feel like you have too much technology?” Steve replies, “I’m so grateful. It really has opened up so much. If it means that I’m tied to these gadgets to improve the way that I’m hearing things, then so be it.”

To view the entire interview, visit CNN.com.

To experience these hearing aids for yourself, please call for a free hearing test and demonstration at any of our 15 convenient locations or call 1-855-HER-NOW to schedule your appointment.

Check back for more stories coming soon.

On July 4, 2015

6 Easy Tips for Protecting Your Hearing This Summer

WASHINGTON, DC, JUNE 29, 2015—The Better Hearing Institute (BHI) is encouraging people of all ages to protect their hearing this summer so they can treasure the sounds of the season for a lifetime. Packing earplugs along with the sunscreen for summer outings is just one of six easy tips that BHI is offering.

While many noisy recreational activities are part of summer fun, it’s extremely important to take precautions to ensure that these activities don’t harm our hearing.

Prolonged exposure to loud outdoor concerts, lawn mowers, power tools, motorized recreational vehicles, target shooting, sporting events and fireworks can potentially damage our ears. In fact, the single bang of a firecracker at close range can cause permanent hearing loss in an instant, making it forever more difficult to hear the quieter sounds of summer.

According to the World Health Organization (WHO), 1.1 billion teenagers and young adults (12 to 35 year olds) are at risk of hearing loss due to exposure to damaging levels of sound at noisy entertainment venues and the unsafe use of personal audio devices.

How Noise Affects Our Hearing

We hear sound when delicate hair cells in our inner ear vibrate, creating nerve signals that the brain understands as sound. But just as we can overload an electrical circuit, we also can overload these vibrating hair cells. Loud noise damages these delicate hair cells, resulting in sensorineural hearing loss and often tinnitus (ringing in the ears). The cells that are the first to be damaged or die are those that vibrate most quickly—those that allow us to hear higher-frequency sounds clearly, like the sounds of birds singing and children speaking.

Sound volume is measured in decibels, with the softest sound a normal hearing human can hear measuring at 0 dBA. Any sounds above 85 dBA for 8 or more hours are considered unsafe. Most firecrackers produce sounds starting at 125 dB peak SPL, presenting the risk of irreversible ear damage.

Repeated exposure to loud noise, over an extended period of time, presents serious risks to hearing health as well. If you have to shout over the noise to be heard by someone within arm’s length, the noise is probably in the dangerous range.

Here are the warning signs:

o You have pain in your ears after leaving a noisy area.
o You hear ringing or buzzing (tinnitus) in your ears immediately after exposure to noise.
o You suddenly have difficulty understanding speech after exposure to noise; you can hear people talking but can’t understand them.

For more information on hearing loss and to take the free hearing test, call Luna Family Hearing at 1-855-HEAR-NOW to schedule your appointment for a free hearing test.

6 Easy Tips for Protecting Your Hearing This Summer

1. Walk away and plug your ears. If a loud noise takes you by surprise, quickly plug your ears with your fingers and walk away. Increasing the distance between you and the source of the sound will help reduce the intensity (or decibels) at which the sound is reaching your ears.

2. Use earplugs. When you know you’ll be around loud sounds, use earplugs. Disposable earplugs, made of foam or silicone, are often available at local pharmacies. They’re practical because you can still hear music and conversation when they’re in your ears. But when they fit snuggly, they’re effective in adequately blocking out dangerously loud sounds.

3. Leave the fireworks to the professionals. Be smart when you celebrate 4th of July festivities. Leave the fireworks to the professionals. And when watching the show, stay a safe distance away—where you can enjoy the colors and lights but not expose yourself and your family to loud noises. To protect your hearing, make sure you’re wearing earplugs and that they’re securely in place before the show begins. Also be sure to keep them in for the entire show.

4. Limit your time in noisy environments. Do all you can to limit the length of time you spend in a noisy environment. When you do participate in noisy activities, alternate them with periods of quiet. And remember to use ear protection.

5. Turn it down. When listening to smartphones and other electronics, keep them at a low volume. Importantly, limit your use of headphones and ear buds. Remember, it’s not just the volume that matters. It’s also the duration of time spent listening.

6. Visit your local Luna Family Hearing location for custom-fitted ear protection and a hearing test. We can can provide a hearing test to determine your baseline hearing level and determine if you have any hearing loss that should be addressed. You can also purchase custom ear protection to ensure a proper fit and years of protection from noise if you are exposed to sounds over 85dB SPL for more than 8 hours on a regular basis.

Happy 4th of July!

Protect your hearing this 4th of July!

On July 4, 2015

July-Fourth-Infographic

Fireworks, firecrackers, concerts and outdoor events make Independence Day one of the noisiest American holidays.

These events can expose us to noises that hurt our hearing.

This July 4th, the American Speech-Language-Hearing Association (ASHA) has released an infographic that serves as a helpful reminder to the public of the importance of protecting one’s hearing from loud noises during holiday celebrations.

Over the counter hearing protection, purchased at your local pharmacy or grocery store, can protect hearing when inserted properly and should be worn when your noise exposure is over 85dB SPL. As you will see from the infographic, fireworks can reach 150 dB SPL noise levels that can permanently damage your hearing.

Have a wonderful 4th of July!

Luna Family Hearing Offers Free Hearing Tests at WA State Fair

On September 6, 2014

Luna Family Hearing offering Free Hearing Test at the WA State Fair

Luna Family Hearing offering Free Hearing Test at the WA State Fair


Luna Family Hearing Offers Free Hearing Tests at WA State Fair

Visit us at the Fair and be entered into a drawing for a free set of hearing aids!

Puyallup, WA, September 5, 2014 – For our third year in a row, Luna Family Hearing will be offering free hearing tests at the Washington State Fair.

If you or someone you love is experiencing difficulty understanding conversations, especially in groups or noisy situations, or is asking people to repeat themselves, then this may indicate a hearing loss.

Stop by the Luna Family Hearing booth, under the Main Grandstands in the Merchant’s Pavilion across from the original Fischer Hot Scones oven, at the WA State Fair, or at one of our convenient area locations, to receive a free hearing test and get your questions answered about your hearing and hearing aid without any obligation.

And, one lucky fair goer will also receive a free pair of digital hearing aids valued at $4998! Every adult, 18 or older, who stops by the booth and fills out an entry form is eligible to win the hearing aids in a random drawing.

Luna Family Hearing is a local family owned and operated hearing care company with locations in Washington and Oregon committed to your better hearing. Call 1-855-HEAR-NOW or visit www.lunafamilyhearing.com to find a location near you to schedule your free hearing test.


Our Products & Services


Our Products
We offer a full range of digital hearing aids in the following styles:

  • Invisible in the canal
  • Completely-in-the-canal
  • In-the-canal
  • In-the-ear
  • Behind-the-ear
  • Open-ear
  • Receiver-in-the-canal

Our Services
Our services for children and adults, include:

  • Complete hearing evaluations
  • Hearing aid fitting
  • Thirty-day evaluation period for all hearing aids
  • Hearing aid repairs whether you bought your hearing aids from us or elsewhere
  • Assistance with tinnitus or “ringing in the ears.”
  • Hearing aid batteries and accessories
  • Custom Earmolds for iPods, Musicians, Hearing Protection and Swim Plugs

Luna Family Hearing Locations


Washington

Bellevue (map)
208 Bellevue Way NE
Bellevue, WA 98004
425-455-5596

Edmonds (map)
21920 76th Ave W, Suite 103
Edmonds, WA 98026
425-744-0891

Everett (map)
3726 Broadway, Suite 107
Everett, WA 98201
425-259-5066

Mount Vernon (map)
1810 E. College Way, Suite 110
Mount Vernon, WA 98273
(360) 336-5881

Puyallup (map)
311 River Road, Suite 103
Puyallup, WA 98371
253-845-3190

Renton (map)
17916 Talbot Road S.
Renton, WA 98055
425-228-8880

Stanwood (map)
26911 98th Dr NW, Suite C
Stanwood, WA 98292
360-926-8926

Tacoma (map)
Allenmore Medical Center, Building B
1901 S. Union Ave., Suite B-2001
Tacoma, WA 98405
253-272-3090

Vancouver (map)
11516 SE Mill Plain Blvd, Suite J2
Vancouver, WA 98684
360-882-8027

Wenatchee (map)
620 N. Emerson Ave, Suite 204
Wenatchee, WA 98801
509-663-2157

Oregon

Canby (map)
925 SW 4th Ave
Canby, OR 97013
503-266-9668

Clackamas/Happy Valley (map)
11390 SE 82nd Ave, Suite 801
Portland, OR 97086
503-653-5004

Oregon City (map)
19142 S. Molalla Ave, Suite C
Oregon City, OR 97045
503-518-3300

Portland – 21st & Broadway (map)
2100 NE Broadway, Suite 305
Portland, OR 97232
503-236-3368

E. Portland – 122nd & Glisan (map)
11942 NE Glisan Street
Portland, OR 97220
503-252-3238

Contact

As a local, family-owned business, we really appreciate your choosing Luna Family Hearing for your hearing care needs. We are accountable to you, as professionals and as your neighbors. — John and Andrea Luna

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